Is DrChrono down?

Last checked 5m ago
Current status
DrChrono is up

No incidents right now.

Official status page: https://status.drchrono.com · Polled every 5 minutes · 24 components tracked

DrChrono is operational right now. Last checked 5m ago; the most recent incident resolved 2d ago.

Real-time DrChrono status, recent outages, and incident history — pulled directly from DrChrono's official status page at https://status.drchrono.com every 5 minutes. Pingoru tracks 24 DrChrono services and has captured 11 incidents in the last 90 days (99.54% uptime). Get email, Slack, Discord, or webhook alerts the moment DrChrono reports a new incident — free for 5 monitors, no credit card.

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DrChrono uptime 99.54% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 27m
    Started Jul 15, 2026, 05:42 PM UTC · Resolved Jul 15, 2026, 07:10 PM UTC
    Updox
    Timeline · 3 updates
    • investigating · Jul 15, 2026, 05:42 PM UTC

      Our third-party provider, Updox, is currently experiencing a service disruption. As a result, users may experience slowness, errors, or delays when sending or receiving faxes. We are monitoring the issue closely and will share updates as they become available. Thank you for your patience. Updox Status Page: https://status.updox.com/

    • monitoring · Jul 15, 2026, 06:01 PM UTC

      Our integration, Updox has implemented a fix and is reporting that services are recovering. We are continuing to monitor the recovery and are seeing service improvements. Some users may still experience intermittent delays or errors while systems fully stabilize. We will continue to provide updates as they become available. Thank you for your patience while this issue is being resolved.

    • resolved · Jul 15, 2026, 07:10 PM UTC

      Our integration, Updox, has confirmed that the service disruption has been resolved and all services are operational.

    Latest: Our integration, Updox, has confirmed that the service disruption has been resolved and all services are operational.

  2. Resolved 1d 3h
    Started Jul 07, 2026, 04:59 PM UTC · Resolved Jul 08, 2026, 08:29 PM UTC
    drchrono.com
    Timeline · 5 updates
    • investigating · Jul 07, 2026, 04:59 PM UTC

      We are currently aware of system issues impacting DrChrono and are actively working with our Engineering team to investigate and resolve the issue. We will continue to update this page.

    • investigating · Jul 07, 2026, 06:30 PM UTC

      We are continuing to investigate the issue impacting DrChrono. Our Engineering team is actively working to resolve the issue. We will provide updates on this page as they become available.

    • monitoring · Jul 07, 2026, 07:55 PM UTC

      Our Engineering team has implemented mitigation measures and is continuing to monitor the system. We will provide updates on this page as they become available.

    • monitoring · Jul 08, 2026, 02:04 PM UTC

      The system remains operational, and our Engineering team continues to monitor the platform. We will provide updates on this page as more information becomes available.

    • resolved · Jul 08, 2026, 08:29 PM UTC

      The system remains operational, and we have not observed any further issues since moving to monitoring yesterday. This incident has been resolved. Our Engineering team will continue to review the event as part of our ongoing efforts to maintain the reliability and performance of the platform. Thank you for your patience,

    Latest: The system remains operational, and we have not observed any further issues since moving to monitoring yesterday. This incident has been resolved. Our Engineering team will continu…

  3. Resolved 6h 30m
    Started Jun 04, 2026, 12:31 PM UTC · Resolved Jun 04, 2026, 07:02 PM UTC
    drchrono.comdrchrono iPad EHR
    Timeline · 4 updates
    • investigating · Jun 04, 2026, 12:31 PM UTC

      We are aware that some users may be experiencing intermittent errors when using the system. Our Support team is currently working with our Engineering team to review and resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.

    • monitoring · Jun 04, 2026, 01:46 PM UTC

      We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.

    • monitoring · Jun 04, 2026, 01:49 PM UTC

      We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.

    • resolved · Jun 04, 2026, 07:02 PM UTC

      We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.

    Latest: We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this ma…

  4. Resolved 3h 44m
    Started Jun 03, 2026, 03:49 PM UTC · Resolved Jun 03, 2026, 07:33 PM UTC
    drchrono.comdrchrono iPad EHR
    Timeline · 4 updates
    • investigating · Jun 03, 2026, 03:49 PM UTC

      We are aware that some users may be experiencing intermittent errors when using the system. Our Support team is currently working with our Engineering team to review and resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.

    • investigating · Jun 03, 2026, 05:22 PM UTC

      Our team is still actively working on a fix for the issue. We will continue to monitor progress and provide updates as more information becomes available.

    • monitoring · Jun 03, 2026, 06:50 PM UTC

      We have implemented corrective measures to resolve the issue causing intermittent slowness for some users. Initial results indicate that system performance has returned to normal. Our team is actively monitoring the platform to ensure stability and confirm that the issue has been fully resolved. We will continue to provide updates as needed. Thank you for your patience while we worked to address this issue.

    • resolved · Jun 03, 2026, 07:33 PM UTC

      The intermittent slowness issue has been mitigated, and platform performance is currently stable. Our investigation indicates the issue may be related to AWS throttling behavior. We are continuing to partner with AWS to validate the root cause and implement additional corrective measures while closely monitoring system performance.

    Latest: The intermittent slowness issue has been mitigated, and platform performance is currently stable. Our investigation indicates the issue may be related to AWS throttling behavior. W…

  5. Resolved 1h 37m
    Started May 05, 2026, 04:02 PM UTC · Resolved May 05, 2026, 05:39 PM UTC
    drchrono.com
    Timeline · 2 updates
    • investigating · May 05, 2026, 04:02 PM UTC

      We are currently aware of an issue impacting a small subset of customers where appointment reminders are not being sent. Our Engineering team is actively investigating and working toward a resolution. We will provide an update here as soon as the issue has been resolved.

    • resolved · May 05, 2026, 05:39 PM UTC

      The issue impacting appointment reminders has been resolved. All systems are now operating normally. Thank you for your patience.

    Latest: The issue impacting appointment reminders has been resolved. All systems are now operating normally. Thank you for your patience.

Outage history

Past 90 days · 5 incidents View full outage history →