DrChrono experienced a minor incident on June 4, 2026 affecting drchrono.com and drchrono iPad EHR, lasting 6h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 12:31 PM UTC
We are aware that some users may be experiencing intermittent errors when using the system. Our Support team is currently working with our Engineering team to review and resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.
- monitoring Jun 04, 2026, 01:46 PM UTC
We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.
- monitoring Jun 04, 2026, 01:49 PM UTC
We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.
- resolved Jun 04, 2026, 07:02 PM UTC
We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.