DrChrono experienced a critical incident on July 7, 2026 affecting drchrono.com, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 04:59 PM UTC
We are currently aware of system issues impacting DrChrono and are actively working with our Engineering team to investigate and resolve the issue. We will continue to update this page.
- investigating Jul 07, 2026, 06:30 PM UTC
We are continuing to investigate the issue impacting DrChrono. Our Engineering team is actively working to resolve the issue. We will provide updates on this page as they become available.
- monitoring Jul 07, 2026, 07:55 PM UTC
Our Engineering team has implemented mitigation measures and is continuing to monitor the system. We will provide updates on this page as they become available.
- monitoring Jul 08, 2026, 02:04 PM UTC
The system remains operational, and our Engineering team continues to monitor the platform. We will provide updates on this page as more information becomes available.
- resolved Jul 08, 2026, 08:29 PM UTC
The system remains operational, and we have not observed any further issues since moving to monitoring yesterday. This incident has been resolved. Our Engineering team will continue to review the event as part of our ongoing efforts to maintain the reliability and performance of the platform. Thank you for your patience,