DocuSign incident

Some customers may experience login failures (DIRCA-3272)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on November 3, 2025 affecting DEMO S1, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 10:37 PM UTC
Resolved
Nov 03, 2025, 11:06 PM UTC
Duration
28m
Detected by Pingoru
Nov 03, 2025, 10:37 PM UTC

Affected components

DEMO S1

Update timeline

  1. investigating Nov 03, 2025, 10:37 PM UTC

    We are currently investigating this issue.

  2. identified Nov 03, 2025, 10:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2025, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2025, 11:06 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced login failures from 2025-11-03 21:56 PM UTC until 2025-11-03 23:00 PM UTC.