DocuSign incident

Customers may experience intermittent disruption logging in and using services (Incident 5888)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on October 2, 2026 affecting CLM (US13), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 02:19 PM UTC
Resolved
Oct 02, 2026, 04:13 PM UTC
Duration
1h 54m
Detected by Pingoru
Oct 02, 2026, 02:19 PM UTC

Affected components

CLM (US13)

Update timeline

  1. investigating Oct 02, 2026, 02:19 PM UTC

    We are investigating the issue.

  2. investigating Oct 02, 2026, 04:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 02, 2026, 04:13 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.