DocuSign incident

Some customers may experience workflow failures (DIRCA-3737)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on November 6, 2025 affecting NA11 and NA21 and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 01:27 AM UTC
Resolved
Nov 06, 2025, 02:07 AM UTC
Duration
40m
Detected by Pingoru
Nov 06, 2025, 01:27 AM UTC

Affected components

NA11NA21US11US12EU11EU21

Update timeline

  1. investigating Nov 06, 2025, 01:27 AM UTC

    We are currently investigating this issue.

  2. identified Nov 06, 2025, 01:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2025, 01:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 02:07 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced workflow failures from 2025-11-06 00:00 AM UTC until 2025-11-06 02:03 AM UTC.