DocuSign incident

Users may see an error when uploading a workflow in Maestro (DIRCA-4229)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on January 29, 2026 affecting NA1 and NA2 and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 04:34 PM UTC
Resolved
Jan 29, 2026, 05:22 PM UTC
Duration
48m
Detected by Pingoru
Jan 29, 2026, 04:34 PM UTC

Affected components

NA1NA2NA3NA4CAAUEUJP

Update timeline

  1. investigating Jan 29, 2026, 04:34 PM UTC

    We are currently investigating the issue.

  2. investigating Jan 29, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 29, 2026, 05:05 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 29, 2026, 05:05 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jan 29, 2026, 05:22 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced an error when uploading a workflow in Maestro from 2026-01-29 04:06 PM UTC until 2026-01-29 05:00 PM UTC.