DocuSign incident

Some customers may experience errors with Sending and Signing (Incident 5252)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 30, 2026 affecting eSignature (CA), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 12:25 AM UTC
Resolved
Jun 30, 2026, 12:37 AM UTC
Duration
11m
Detected by Pingoru
Jun 30, 2026, 12:25 AM UTC

Affected components

eSignature (CA)

Update timeline

  1. investigating Jun 30, 2026, 12:25 AM UTC

    We are actively investigating this issue.

  2. identified Jun 30, 2026, 12:26 AM UTC

    We have identified the issue and a fix is being implemented.

  3. resolved Jun 30, 2026, 12:37 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced errors with Sending and Signing from 2026-06-29 11:50 PM UTC to 2026-06-30 12:26 AM UTC.