DocuSign incident

Customers may experience errors with Sending and Signing in NA3 (Incident 5247)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 29, 2026 affecting NA3, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 09:32 PM UTC
Resolved
Jun 29, 2026, 10:00 PM UTC
Duration
27m
Detected by Pingoru
Jun 29, 2026, 09:32 PM UTC

Affected components

NA3

Update timeline

  1. investigating Jun 29, 2026, 09:32 PM UTC

    We are actively investigating this issue.

  2. investigating Jun 29, 2026, 09:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 29, 2026, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 10:00 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.