DocuSign incident

Intermittent Errors and Delays (Incident 5219)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 28, 2026 affecting CLM (NA11) and CLM (NA21), lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 06:49 AM UTC
Resolved
Jun 28, 2026, 07:47 AM UTC
Duration
57m
Detected by Pingoru
Jun 28, 2026, 06:49 AM UTC

Affected components

CLM (NA11)CLM (NA21)

Update timeline

  1. investigating Jun 28, 2026, 06:49 AM UTC

    We are actively investigating this issue.

  2. identified Jun 28, 2026, 06:58 AM UTC

    We have identified the issue and a fix is being implemented.

  3. resolved Jun 28, 2026, 07:47 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-28 04:10 UTC until 2026-06-28 06:56 AM UTC.