DocuSign experienced a minor incident on June 25, 2026 affecting UAT NA11, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
UAT NA11
Update timeline
- investigating Jun 25, 2026, 08:44 AM UTC
Customers may be experiencing latency on the platform in the UAT Environment. Engineers have been engaged and are actively triaging this issue.
- identified Jun 25, 2026, 10:12 AM UTC
We have identified the source of the issue and are preparing a fix.
- monitoring Jun 25, 2026, 10:27 AM UTC
Fix has been implemented and we are now monitoring telemetry to validate.
- resolved Jun 25, 2026, 01:01 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.