DocuSign incident

Salesforce for Gen customers may be unable to generate documents (Incident 5132)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 17, 2026 affecting S1.US and S2.US, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 07:28 PM UTC
Resolved
Jun 17, 2026, 11:26 PM UTC
Duration
3h 58m
Detected by Pingoru
Jun 17, 2026, 07:28 PM UTC

Affected components

S1.USS2.US

Update timeline

  1. investigating Jun 17, 2026, 07:28 PM UTC

    We are actively investigating this issue.

  2. monitoring Jun 17, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 17, 2026, 10:58 PM UTC

    We continue to monitor the environment to ensure stability.

  4. resolved Jun 17, 2026, 11:26 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.