DocuSign incident

Customers are unable to generate documents (Incident-5122)

Minor Ongoing View vendor source →

DocuSign is currently experiencing a minor incident affecting NA11 and NA21 and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 04:52 PM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
Jun 16, 2026, 04:52 PM UTC

Affected components

NA11NA21EU11EU21

Update timeline

  1. investigating Jun 16, 2026, 04:52 PM UTC

    We are actively investigating this issue.

  2. investigating Jun 16, 2026, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 16, 2026, 05:59 PM UTC

    We continue to investigate the issue and additional resources have been engaged.

  4. investigating Jun 16, 2026, 06:28 PM UTC

    We continue to investigate the issue and additional resources have been engaged.