DocuSign incident

Customers may experience intermittent latency (Incident 5118)

Notice Resolved View vendor source →

DocuSign experienced a notice incident on June 16, 2026 affecting UAT NA11, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:37 AM UTC
Resolved
Jun 16, 2026, 05:18 PM UTC
Duration
8h 41m
Detected by Pingoru
Jun 16, 2026, 08:37 AM UTC

Affected components

UAT NA11

Update timeline

  1. investigating Jun 16, 2026, 08:37 AM UTC

    We are actively investigating this issue.

  2. investigating Jun 16, 2026, 10:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 16, 2026, 03:20 PM UTC

    We continue to investigate the issue. Performance has improved but the issue is still under investigation.

  4. resolved Jun 16, 2026, 05:18 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.