DocuSign incident

Users may experience performance latency when utilizing document conversion (Incident 5085)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 15, 2026 affecting eSignature (AU) and eSignature (CA) and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 05:24 PM UTC
Resolved
Jun 15, 2026, 06:29 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 15, 2026, 05:24 PM UTC

Affected components

eSignature (AU)eSignature (CA)eSignature (NA1)eSignature (NA2)

Update timeline

  1. identified Jun 15, 2026, 05:24 PM UTC

    We are have identified the root cause and we are implementing a fix.

  2. resolved Jun 15, 2026, 06:29 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-12 01:15 AM UTC until 2026-06-15 06:30 PM UTC.