DocuSign incident
Email notifications sent from custom domains were delayed (Incident 5106)
DocuSign experienced a minor incident on June 15, 2026 affecting eSignature (DEMO) and CLM (DEMO S1) and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
eSignature (DEMO)CLM (DEMO S1)CLM (UAT NA11)
Update timeline
- investigating Jun 15, 2026, 02:00 PM UTC
We are actively investigating the issue.
- resolved Jun 15, 2026, 02:51 PM UTC
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced issues from 2026-06-15 3:30 AM UTC until 2026-05-15 1:30 PM UTC.