DocuSign incident

Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on May 21, 2026, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 11:12 PM UTC
Resolved
May 22, 2026, 03:54 AM UTC
Duration
4h 41m
Detected by Pingoru
May 21, 2026, 11:12 PM UTC

Update timeline

  1. investigating May 21, 2026, 11:12 PM UTC

    Salesforce is experiencing an outage that may impact customers using the Salesforce integration. Docusign services are not experiencing any outages at this time. The issue will resolve when Salesforce resolves their outage.

  2. resolved May 22, 2026, 03:54 AM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced issues using the Salesforce integration from 2026-05-21 08:00 PM UTC until 2026-05-22 01:37 AM UTC.