DocuSign incident

Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on May 21, 2026 affecting Salesforce, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 11:12 PM UTC
Resolved
May 22, 2026, 03:54 AM UTC
Duration
4h 42m
Detected by Pingoru
May 21, 2026, 11:12 PM UTC

Affected components

Salesforce

Update timeline

  1. investigating May 21, 2026, 11:12 PM UTC

    Salesforce is experiencing an outage that may impact customers using the Salesforce integration. Docusign services are not experiencing any outages at this time. The issue will resolve when Salesforce resolves their outage.

  2. resolved May 22, 2026, 03:54 AM UTC

    Salesforce has resolved their incident which may have impacted customers using the Salesforce integration.