DocuSign incident

Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on May 18, 2026 affecting NA1 and NA3, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 05:55 PM UTC
Resolved
May 18, 2026, 06:20 PM UTC
Duration
25m
Detected by Pingoru
May 18, 2026, 05:55 PM UTC

Affected components

NA1NA3

Update timeline

  1. investigating May 18, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. resolved May 18, 2026, 06:20 PM UTC

    This incident has been resolved.