Doctolib incident

[Automated Alert] Timeline Items error rate

Minor Resolved View vendor source →
Started
Apr 07, 2026, 12:09 PM UTC
Resolved
Apr 07, 2026, 12:23 PM UTC
Duration
14m
Detected by Pingoru
Apr 07, 2026, 12:09 PM UTC

Affected components

Clinical softwarePatient billing

Update timeline

  1. investigating Apr 07, 2026, 12:09 PM UTC

    We are investigating a performance issue affecting the following componentss. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

  2. monitoring Apr 07, 2026, 12:14 PM UTC

    Performance has returned to normal for the following components. There is no longer any user impact. We are monitoring to ensure continued stability. — Your Doctolib Team

  3. resolved Apr 07, 2026, 12:23 PM UTC

    The performance incident affecting the following components has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

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