Doctolib incident

Financial OS is partially down

Critical Resolved View vendor source →

Doctolib experienced a critical incident on September 1, 2026 affecting Patient billing, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:05 PM UTC
Resolved
Sep 01, 2026, 05:28 PM UTC
Duration
1h 23m
Detected by Pingoru
Sep 01, 2026, 04:05 PM UTC

Affected components

Patient billing

Update timeline

  1. investigating Sep 01, 2026, 04:05 PM UTC

    We are currently investigating this issue.

  2. identified Sep 01, 2026, 04:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 01, 2026, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 01, 2026, 05:28 PM UTC

    This incident has been resolved.