Doctolib incident

Components impacted: Phone Assistant

Critical Resolved View vendor source →
Started
Apr 22, 2026, 08:45 AM UTC
Resolved
Apr 22, 2026, 09:45 AM UTC
Duration
1h
Detected by Pingoru
Apr 22, 2026, 08:45 AM UTC

Affected components

Phone assistant

Update timeline

  1. investigating Apr 22, 2026, 08:45 AM UTC

    We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

  2. identified Apr 22, 2026, 08:53 AM UTC

    The cause of the performance issue affecting the following component has been identified. Corrective actions are underway to restore full performance. — Your Doctolib Team

  3. monitoring Apr 22, 2026, 09:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2026, 09:45 AM UTC

    The performance incident affecting the following component has been fully resolved. All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

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