Diligent incident

BoardDocs - Users are unable to access the application

Critical Ongoing View vendor source →
Started
May 01, 2026, 03:30 PM UTC
Resolved
Ongoing
Duration
● 2d 12h
Detected by Pingoru
May 01, 2026, 03:30 PM UTC

Affected components

BoardDocs (North America - US)

Update timeline

  1. investigating May 01, 2026, 03:30 PM UTC

    We are currently investigating this issue.

  2. investigating May 01, 2026, 10:55 PM UTC

    We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

  3. identified May 01, 2026, 11:58 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 01, 2026, 11:58 PM UTC

    A fix has been implemented and we are monitoring the results.

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