Diligent incident

BoardDocs - Users Are Unable To Access Site in the US Region

Critical Resolved View vendor source →

Diligent experienced a critical incident on June 22, 2026 affecting BoardDocs (North America - US), lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 01:09 PM UTC
Resolved
Jun 22, 2026, 05:44 PM UTC
Duration
4h 34m
Detected by Pingoru
Jun 22, 2026, 01:09 PM UTC

Affected components

BoardDocs (North America - US)

Update timeline

  1. investigating Jun 22, 2026, 01:09 PM UTC

    Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

  2. identified Jun 22, 2026, 01:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 05:44 PM UTC

    This incident has been resolved.