Diligent incident

Workflow - Users Are Experiencing Intermittent Service Degradation

Major Resolved View vendor source →

Diligent experienced a major incident on February 12, 2026 affecting Workflow (Europe - UK), lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 10:58 AM UTC
Resolved
Feb 12, 2026, 01:27 PM UTC
Duration
2h 28m
Detected by Pingoru
Feb 12, 2026, 10:58 AM UTC

Affected components

Workflow (Europe - UK)

Update timeline

  1. investigating Feb 12, 2026, 10:58 AM UTC

    Users are experiencing intermittent service degradation while accessing the application. We are currently investigating. Thank you for your understanding and patience!

  2. identified Feb 12, 2026, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 01:27 PM UTC

    This incident has been resolved.