Diligent incident

BoardEffect - US region Users Ecountering Issues In Uploading File And Building Book

Major Resolved View vendor source →

Diligent experienced a major incident on February 18, 2026 affecting BoardEffect (North America - US), lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 09:35 PM UTC
Resolved
Feb 19, 2026, 12:24 AM UTC
Duration
2h 49m
Detected by Pingoru
Feb 18, 2026, 09:35 PM UTC

Affected components

BoardEffect (North America - US)

Update timeline

  1. investigating Feb 18, 2026, 09:35 PM UTC

    We are currently investigating this issue.

  2. identified Feb 19, 2026, 12:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2026, 12:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2026, 12:24 AM UTC

    This incident has been resolved.