Diligent incident

Equity - Users are unable to access the application in the US region

Critical Resolved View vendor source →

Diligent experienced a critical incident on February 19, 2026 affecting Equity (North America - US), lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 06:08 AM UTC
Resolved
Feb 19, 2026, 08:56 AM UTC
Duration
2h 47m
Detected by Pingoru
Feb 19, 2026, 06:08 AM UTC

Affected components

Equity (North America - US)

Update timeline

  1. investigating Feb 19, 2026, 06:08 AM UTC

    Users are unable to access the application in the US region. We are currently investigating. Thank you for your understanding and patience!

  2. identified Feb 19, 2026, 06:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2026, 08:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2026, 08:56 AM UTC

    This incident has been resolved.