Diligent incident

Diligent Data Room - Service Disruption in UK Region

Critical Resolved View vendor source →

Diligent experienced a critical incident on April 19, 2026 affecting Diligent Data Room (Europe - UK), lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 12:38 AM UTC
Resolved
Apr 19, 2026, 03:36 AM UTC
Duration
2h 58m
Detected by Pingoru
Apr 19, 2026, 12:38 AM UTC

Affected components

Diligent Data Room (Europe - UK)

Update timeline

  1. investigating Apr 19, 2026, 12:38 AM UTC

    Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

  2. identified Apr 19, 2026, 02:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 19, 2026, 03:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2026, 03:36 AM UTC

    This incident has been resolved.