Digidentity incident

eHerkenning network: Partial service outage

Resolved after 8 hours 17 minutes, affecting Login Portal and eHerkenning Broker, on May 9, 2025.

identified May 09, 2025, 08:12 AM UTC

We are aware of an issue stopping users from accessing services hosted by another broker within the eHerkenning network. For updates on issues affecting other brokers, please see: https://eherkenning.nl/nl/hulp-en-contact/onderhoud-en-storingen

Started
May 09, 2025, 08:12 AM UTC
Resolved
May 09, 2025, 04:30 PM UTC
Duration
8h 17m
Detected by Pingoru
May 09, 2025, 08:12 AM UTC

Affected components

Login PortaleHerkenning Broker

Update timeline

  1. identified May 09, 2025, 08:12 AM UTC

    We are aware of an issue stopping users from accessing services hosted by another broker within the eHerkenning network. For updates on issues affecting other brokers, please see: https://eherkenning.nl/nl/hulp-en-contact/onderhoud-en-storingen

  2. resolved May 12, 2025, 08:14 AM UTC

    This incident has been resolved.

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