Diabolocom incident

Interface agent directories and Calendar not displayed on CTI integration

Minor Resolved View vendor source →

Diabolocom experienced a minor incident on October 10, 2025 affecting Salesforce integration and Salesforce integration and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 09:03 AM UTC
Resolved
Oct 10, 2025, 09:27 AM UTC
Duration
23m
Detected by Pingoru
Oct 10, 2025, 09:03 AM UTC

Affected components

Salesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integrationSalesforce integration

Update timeline

  1. identified Oct 10, 2025, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 10, 2025, 09:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2025, 09:27 AM UTC

    This incident has been resolved.