Diabolocom incident

DE1 Access Down

Critical Resolved View vendor source →

Diabolocom experienced a critical incident on October 13, 2025 affecting Agent interface, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 02:49 PM UTC
Resolved
Oct 13, 2025, 03:08 PM UTC
Duration
19m
Detected by Pingoru
Oct 13, 2025, 02:49 PM UTC

Affected components

Agent interface

Update timeline

  1. investigating Oct 13, 2025, 02:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 13, 2025, 02:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2025, 03:08 PM UTC

    This incident has been resolved.