Deputy Outage History

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There were 6 Deputy outages since February 5, 2026 totaling 18h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.deputy.com

Notice April 23, 2026

Unable to connect to Xero from Deputy.

Detected by Pingoru
Apr 23, 2026, 01:47 AM UTC
Resolved
Apr 23, 2026, 06:45 AM UTC
Duration
4h 58m
Timeline · 4 updates
  1. investigating Apr 23, 2026, 01:47 AM UTC

    We're aware of an issue where customers cannot connect to Xero from Deputy. We are currently investigating this issue.

  2. identified Apr 23, 2026, 02:30 AM UTC

    We've identified the cause of the connection issue between Deputy and Xero, which is intermittently preventing some customers from connecting Xero or reauthorizing an existing connection. We're actively working with the Xero team, and a fix is being applied on their side.

  3. monitoring Apr 23, 2026, 05:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 06:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026

Schedules and Timesheets unable to approve or publish

Detected by Pingoru
Apr 06, 2026, 11:47 PM UTC
Resolved
Apr 07, 2026, 04:07 AM UTC
Duration
4h 20m
Affected: Deputy - AU
Timeline · 4 updates
  1. investigating Apr 06, 2026, 11:47 PM UTC

    We are currently investigating this issue.

  2. identified Apr 07, 2026, 01:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 02:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2026, 04:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 6, 2026

Slow loading when publishing a shift

Detected by Pingoru
Apr 06, 2026, 02:07 AM UTC
Resolved
Apr 06, 2026, 05:07 AM UTC
Duration
2h 59m
Timeline · 4 updates
  1. investigating Apr 06, 2026, 02:07 AM UTC

    We are currently investigating reports of Deputy being slow or stuck on loading when trying to publish a shift.

  2. investigating Apr 06, 2026, 02:43 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 06, 2026, 03:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2026, 05:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 9, 2026

Shifts not publishing

Detected by Pingoru
Mar 09, 2026, 04:27 AM UTC
Resolved
Mar 09, 2026, 07:19 AM UTC
Duration
2h 51m
Affected: Deputy - AU
Timeline · 3 updates
  1. investigating Mar 09, 2026, 04:27 AM UTC

    We're aware of an issue where shifts are not publishing and are currently investigating this issue.

  2. monitoring Mar 09, 2026, 04:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 07:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 5, 2026

Export Page blank when exporting timesheets

Detected by Pingoru
Feb 05, 2026, 01:20 AM UTC
Resolved
Feb 05, 2026, 02:31 AM UTC
Duration
1h 11m
Affected: Deputy - USADeputy - AUDeputy - UK
Timeline · 4 updates
  1. investigating Feb 05, 2026, 01:20 AM UTC

    We're investigating reports of the export page being blank when exporting timesheets.

  2. identified Feb 05, 2026, 01:30 AM UTC

    We have identified the issue and a fix is being implemented.

  3. monitoring Feb 05, 2026, 01:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

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