Deepgram Voice AI incident
400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
Resolved after 6 hours 12 minutes, affecting Batch API, on June 17, 2026.
Between the hours of 13:35 UTC - 12:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.
Affected components
Update timeline
- identified Jun 23, 2026, 08:38 PM UTC
Between the hours of 13:35 UTC - 12:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.
- resolved Jun 23, 2026, 08:38 PM UTC
The issue was resolved at 19:47 UTC.
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