Deepgram Voice AI incident

400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on June 17, 2026 affecting Batch API, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 01:35 PM UTC
Resolved
Jun 17, 2026, 07:47 PM UTC
Duration
6h 12m
Detected by Pingoru
Jun 17, 2026, 01:35 PM UTC

Affected components

Batch API

Update timeline

  1. identified Jun 23, 2026, 08:38 PM UTC

    Between the hours of 13:35 UTC - 12:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.

  2. resolved Jun 23, 2026, 08:38 PM UTC

    The issue was resolved at 19:47 UTC.