Deepgram Voice AI incident

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on April 24, 2026 affecting Voice Agent API: Downstream Providers, lasting 7d 12h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:45 AM UTC
Resolved
May 01, 2026, 06:22 PM UTC
Duration
7d 12h
Detected by Pingoru
Apr 24, 2026, 05:45 AM UTC

Affected components

Voice Agent API: Downstream Providers

Update timeline

  1. investigating Apr 24, 2026, 05:45 AM UTC

    We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.

  2. resolved May 01, 2026, 06:22 PM UTC

    This incident has been resolved.