Deepgram Voice AI incident

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Resolved after 7 days 12 hours, affecting Voice Agent API: Downstream Providers, on April 24, 2026.

investigating Apr 24, 2026, 05:45 AM UTC

We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.

Started: Apr 24, 2026, 05:45 AM UTC
Resolved: May 01, 2026, 06:22 PM UTC
Duration: 7d 12h
Detected by Pingoru: Apr 24, 2026, 05:45 AM UTC

Affected components

Voice Agent API: Downstream Providers

Update timeline

investigating Apr 24, 2026, 05:45 AM UTC

We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
resolved May 01, 2026, 06:22 PM UTC

This incident has been resolved.

Your product runs on more than Deepgram Voice AI

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.