Deepgram Voice AI incident

Elevated 5XX Errors for Non-English Batch STT Requests with Redaction

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on May 14, 2026 affecting Batch API, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 06:52 PM UTC
Resolved
May 14, 2026, 07:00 PM UTC
Duration
8m
Detected by Pingoru
May 14, 2026, 06:52 PM UTC

Affected components

Batch API

Update timeline

  1. investigating May 14, 2026, 07:08 PM UTC

    We are currently investigating an increase in 5XX errors for non-English STT requests that are using redaction.

  2. resolved May 14, 2026, 07:08 PM UTC

    This issue has been resolved.