Deepgram Voice AI incident

Elevated 5XX Errors for Non-English Batch STT Requests with Redaction

Resolved after 4 hours 8 minutes, affecting Batch API, on May 14, 2026.

investigating May 14, 2026, 07:08 PM UTC

We are currently investigating an increase in 5XX errors for non-English STT requests that are using redaction.

Started
May 14, 2026, 02:52 PM UTC
Resolved
May 14, 2026, 07:00 PM UTC
Duration
4h 8m
Detected by Pingoru
May 14, 2026, 02:52 PM UTC

Affected components

Batch API

Update timeline

  1. investigating May 14, 2026, 07:08 PM UTC

    We are currently investigating an increase in 5XX errors for non-English STT requests that are using redaction.

  2. resolved May 14, 2026, 07:08 PM UTC

    This issue has been resolved.

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