Deepgram Voice AI incident

Intermittent 404 HTTP errors Batch STT English

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on May 12, 2026 affecting Batch API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:18 PM UTC
Resolved
May 12, 2026, 06:07 PM UTC
Duration
1h 48m
Detected by Pingoru
May 12, 2026, 04:18 PM UTC

Affected components

Batch API

Update timeline

  1. investigating May 12, 2026, 08:14 PM UTC

    During the affected time period, some English batch speech-to-text requests intermittently returned 404 Not Found HTTP errors. This issue was limited to requests that met both of the following criteria: - Utilized English batch STT models (including both monolingual English and multilingual models that support English transcription) - Had Smart Format, Entity Detection, or Redaction features enabled.

  2. resolved May 12, 2026, 08:15 PM UTC

    This incident has been resolved.