Deepgram Voice AI incident

Voice Agent third-party provider instability (ChatGPT 4o)

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on May 11, 2026 affecting Voice Agent API: Downstream Providers, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 04:35 PM UTC
Resolved
May 12, 2026, 04:55 PM UTC
Duration
1d
Detected by Pingoru
May 11, 2026, 04:35 PM UTC

Affected components

Voice Agent API: Downstream Providers

Update timeline

  1. identified May 11, 2026, 04:35 PM UTC

    We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.

  2. resolved May 12, 2026, 04:55 PM UTC

    This incident has been resolved.