Deepgram Voice AI incident

Increased Latency Over Streaming STT and Voice Agent API

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on October 28, 2025 affecting Streaming API and Voice Agent API, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 02:02 PM UTC
Resolved
Oct 28, 2025, 04:20 PM UTC
Duration
2h 17m
Detected by Pingoru
Oct 28, 2025, 02:02 PM UTC

Affected components

Streaming APIVoice Agent API

Update timeline

  1. investigating Oct 28, 2025, 03:32 PM UTC

    We are currently investigating increased latency over our streaming STT API and Voice Agent API.

  2. investigating Oct 28, 2025, 04:00 PM UTC

    We identified a potential source of increased latency and are currently monitoring a mitigation step.

  3. monitoring Oct 28, 2025, 04:39 PM UTC

    The increased latency issue has significantly improved. We will continue to monitor the performance.

  4. resolved Oct 28, 2025, 05:39 PM UTC

    This issue has been resolved.