Deepgram Voice AI incident

Outage for non-English batch speech-to-text requests utilizing redaction feature

Major Resolved View vendor source →

Deepgram Voice AI experienced a major incident on October 29, 2025 affecting Batch API, lasting 9h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:15 PM UTC
Resolved
Oct 30, 2025, 01:34 AM UTC
Duration
9h 18m
Detected by Pingoru
Oct 29, 2025, 04:15 PM UTC

Affected components

Batch API

Update timeline

  1. investigating Oct 29, 2025, 05:33 PM UTC

    We're experiencing an outage for our non-English batch speech-to-text requests utilizing redaction feature.

  2. monitoring Oct 29, 2025, 05:34 PM UTC

    We've implemented a fix and are currently monitoring the status of the issue.

  3. monitoring Oct 29, 2025, 11:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 30, 2025, 01:34 AM UTC

    This issue has been resolved.