Deepgram Voice AI incident

Elevated latency and connection timeouts on Deepgram services

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on November 13, 2025 affecting Batch API and Streaming API and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 11:16 PM UTC
Resolved
Nov 14, 2025, 01:13 AM UTC
Duration
1h 56m
Detected by Pingoru
Nov 13, 2025, 11:16 PM UTC

Affected components

Batch APIStreaming APITTS APIVoice Agent API

Update timeline

  1. investigating Nov 13, 2025, 11:16 PM UTC

    We are investigating an issue causing elevated latency and connection timeouts to Deepgram services.

  2. monitoring Nov 13, 2025, 11:35 PM UTC

    We have adjusted our networking and are seeing recovery.

  3. resolved Nov 14, 2025, 01:13 AM UTC

    This incident has been resolved.