Deepgram Voice AI incident

Elevated API Errors

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on November 14, 2025 affecting Batch API and Streaming API and 1 more component, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 07:10 PM UTC
Resolved
Nov 18, 2025, 04:33 PM UTC
Duration
3d 21h
Detected by Pingoru
Nov 14, 2025, 07:10 PM UTC

Affected components

Batch APIStreaming APITTS APIVoice Agent API

Update timeline

  1. investigating Nov 14, 2025, 07:22 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Nov 14, 2025, 08:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 14, 2025, 11:44 PM UTC

    We are still investigating the issue.

  4. identified Nov 15, 2025, 12:28 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 15, 2025, 01:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 15, 2025, 01:42 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Nov 18, 2025, 04:28 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Nov 18, 2025, 04:33 PM UTC

    This incident has been resolved.