Deepgram Voice AI incident
Issues with downstream LLM provider in Voice Agent API
Resolved after 1 hour 54 minutes, affecting Voice Agent API and Voice Agent API: Downstream Providers, on February 4, 2026.
The downstream provider indicated the issue was resolved. There was an outage between 16:20 UTC / 8:20 PT and 16:55 UTC / 8:55 PT
Affected components
Update timeline
- identified Feb 04, 2026, 04:52 PM UTC
We are currently seeing elevated error rates from Anthropic models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-Anthropic think provider. The incident started at 16:34 UTC
- resolved Feb 04, 2026, 06:47 PM UTC
The downstream provider indicated the issue was resolved. There was an outage between 16:20 UTC / 8:20 PT and 16:55 UTC / 8:55 PT
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