Deepgram Voice AI incident

Issues with downstream LLM provider in Voice Agent API

Notice Resolved View vendor source →

Deepgram Voice AI experienced a notice incident on February 23, 2026 affecting Voice Agent API and Voice Agent API: Downstream Providers, lasting 20h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 05:58 PM UTC
Resolved
Feb 24, 2026, 02:28 PM UTC
Duration
20h 29m
Detected by Pingoru
Feb 23, 2026, 05:58 PM UTC

Affected components

Voice Agent APIVoice Agent API: Downstream Providers

Update timeline

  1. identified Feb 23, 2026, 05:58 PM UTC

    There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC

  2. resolved Feb 24, 2026, 02:28 PM UTC

    The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.