Deepgram Voice AI incident
Issues with downstream LLM provider in Voice Agent API
Resolved after 20 hours 29 minutes, affecting Voice Agent API and Voice Agent API: Downstream Providers, on February 23, 2026.
The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.
Affected components
Update timeline
- identified Feb 23, 2026, 05:58 PM UTC
There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC
- resolved Feb 24, 2026, 02:28 PM UTC
The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.
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