Deepgram Voice AI incident

Issues with downstream LLM provider in Voice Agent API

Resolved after 20 hours 29 minutes, affecting Voice Agent API and Voice Agent API: Downstream Providers, on February 23, 2026.

resolved Feb 24, 2026, 02:28 PM UTC

The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.

Started
Feb 23, 2026, 05:58 PM UTC
Resolved
Feb 24, 2026, 02:28 PM UTC
Duration
20h 29m
Detected by Pingoru
Feb 23, 2026, 05:58 PM UTC

Affected components

Voice Agent APIVoice Agent API: Downstream Providers

Update timeline

  1. identified Feb 23, 2026, 05:58 PM UTC

    There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC

  2. resolved Feb 24, 2026, 02:28 PM UTC

    The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.

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