Deepgram Voice AI incident

Issues with downstream LLM provider in Voice Agent API

Resolved after 26 minutes, affecting Voice Agent API: Downstream Providers, on March 5, 2026.

identified Mar 05, 2026, 12:59 AM UTC

There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

Started: Mar 05, 2026, 12:59 AM UTC
Resolved: Mar 05, 2026, 01:26 AM UTC
Duration: 26m
Detected by Pingoru: Mar 05, 2026, 12:59 AM UTC

Affected components

Voice Agent API: Downstream Providers

Update timeline

identified Mar 05, 2026, 12:59 AM UTC

There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
resolved Mar 05, 2026, 01:26 AM UTC

This incident has been resolved.

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