Resolved after 1 hour 59 minutes, affecting Voice Agent API: Downstream Providers, on March 18, 2026.
We are continuing to monitor this issue.
Affected components
Voice Agent API: Downstream Providers
Update timeline
- identified Mar 18, 2026, 04:48 PM UTC
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
- identified Mar 18, 2026, 05:19 PM UTC
We are continuing to monitor this issue.
- resolved Mar 19, 2026, 01:36 AM UTC
This incident has been resolved.
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