Resolved after 3 days 2 hours, affecting Voice Agent API: Downstream Providers, on March 20, 2026.
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Affected components
Voice Agent API: Downstream Providers
Update timeline
- investigating Mar 20, 2026, 04:53 PM UTC
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
- resolved Mar 23, 2026, 02:49 PM UTC
This incident has been resolved
Your product runs on more than Deepgram Voice AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services