DaySmart incident

Service Degradation Impacting Account Management

Resolved after 1 hour 7 minutes, affecting Web Apps, on April 17, 2023.

monitoring Apr 17, 2023, 03:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 17, 2023, 02:58 PM UTC
Resolved
Apr 17, 2023, 04:06 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 17, 2023, 02:58 PM UTC

Affected components

Web Apps

Update timeline

  1. investigating Apr 17, 2023, 02:58 PM UTC

    Our integrated billing service has reported service degradation that is impacting our Account Management sites, causing the billing portion unable to load. They are currently investigating at this time

  2. monitoring Apr 17, 2023, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2023, 04:06 PM UTC

    This incident has been resolved.

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