Datto incident

Endpoint Backup v2 – Assets Reporting Offline; Backups and Restores Unavailable

Critical Ongoing View vendor source →

Datto is currently experiencing a critical incident affecting Backup and Agent Registration and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 09:10 PM UTC
Resolved
Ongoing
Duration
● 2h 51m
Detected by Pingoru
Jun 10, 2026, 09:10 PM UTC

Affected components

BackupAgent RegistrationRestore

Update timeline

  1. investigating Jun 10, 2026, 09:10 PM UTC

    We are investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. While this issue is ongoing, scheduled backups are not running, recovery points may show as unavailable, and backup, restore, and BMR operations are failing. All regions are affected. There is no workaround available at this time. The Kaseya R&D team is engaged and actively investigating, and we will provide updates as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/