Datto incident

Datto RMM - Vidal - Filter loading error "Out of sort memory"

Minor Resolved View vendor source →
Started
Mar 30, 2026, 07:42 PM UTC
Resolved
Mar 30, 2026, 08:20 PM UTC
Duration
38m
Detected by Pingoru
Mar 30, 2026, 07:42 PM UTC

Affected components

Vidal (US East)

Update timeline

  1. investigating Mar 30, 2026, 07:42 PM UTC

    We are aware of a problem where Datto RMM filters on the Vidal platform are failing to load with an "Out of sort memory" error message. The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Mar 30, 2026, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 08:20 PM UTC

    This incident has been resolved.

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