Datto incident

DattoRMM - Vidal - Datto Continuity devices incorrectly reporting offline

Minor Ongoing View vendor source →

Datto is currently experiencing a minor incident affecting Vidal (US East), which began 3h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 05:36 PM UTC
Resolved
Ongoing
Duration
● 3h 16m
Detected by Pingoru
May 26, 2026, 05:36 PM UTC

Affected components

Vidal (US East)

Update timeline

  1. identified May 26, 2026, 05:36 PM UTC

    We are aware of a problem where online BCDR devices are reporting as offline through the Datto Continuity integration on our Vidal platform. The Kaseya R&D Team have identified the issue and are working on a fix Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/