Datto incident

Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView

Minor Ongoing View vendor source →

Datto is currently experiencing a minor incident affecting Backup, which began 3h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 01:33 PM UTC
Resolved
Ongoing
Duration
● 3h 14m
Detected by Pingoru
May 27, 2026, 01:33 PM UTC

Affected components

Backup

Update timeline

  1. identified May 27, 2026, 01:33 PM UTC

    We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView. Please note that this issue does not impact backup performance and is limited to a visual display anomaly only. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/